FAQ

Explore our cGMP-compliant, formulator-grade custom capsule manufacturing solutions. Specializing in advanced botanical extracts, targeted nutrients, and fully compliant private label packaging designed for premium global brands.

Custom Capsule Options & Seamless DDP Shipping to the USA

OEM_Supplement_Maker2026-05-31FAQ990

1. What types of capsules do you offer for custom orders?

Answer: We offer a full range of premium two-piece hard shells to perfectly match your brand identity and consumer preferences:

  • HPMC / Veggie Capsules: 100% plant-based, non-GMO, and clean-label. They are ideal for vegan, organic, and premium supplement brands (perfect for trending, high-end ingredients like Apigenin or Phosphatidylserine).

  • Gelatin Capsules: The most traditional, highly stable, and cost-effective option preferred by mass-market brands.

  • Capsule Size Options: We support all standard industry sizes, including Size #00 (large capacity, great for multi-ingredient blends), Size #0 (the standard, most popular US size), and Size #1 (small, easy to swallow).

2. How do we handle customs clearance and Shipping to the USA?

Answer: We make international importing completely seamless for US businesses. We offer comprehensive DDP (Delivered Duty Paid) shipping solutions via both economical sea freight and expedited air freight.

What this means for you: We handle the export customs in China, international ocean/air freight, US customs clearance, and we pay all US import tariffs/duties for you. Your finished supplements will be delivered directly to your commercial warehouse, doorstep, or an Amazon FBA center without a single piece of customs paperwork or hidden fees on your end.

3. Can I send you my own Custom Formula, or do I have to use your pre-made recipes?

Answer: We are a true OEM/ODM custom contract manufacturer, not a reseller. You are never locked into pre-made, generic recipes. You can send us your exact proprietary formula, ingredient ratios, and specifications. Our experienced R&D engineers will evaluate the blend's stability, flowability, and safety before scaling it into mass production.

Don't have a formula yet? No problem. Our formulation team can help you design a custom, trending recipe based on current US market data and high-demand consumer insights.


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